Frequently Asked Questions

Find answers to common questions about our products, ordering process, and delivery options.

What products do you offer?

We offer farm-fresh catfish (live and smoked), poultry (chicken and fresh eggs), pigs, and a wide selection of sourced seafood such as Croaker, Mackerel, Herring, and Hake.

Is your smoked fish truly preservative-free?

Yes! Our smoked fish is 100% natural — smoked using traditional methods and firewood. No chemicals or artificial preservatives are added.

Can I buy in bulk for resale or restaurant use?

Absolutely. We supply to local food vendors, supermarkets, and restaurants. Bulk orders come with discounts and consistent quality assurance.

How do I place an order?

You can order by visiting our farm or retail outlets, calling or WhatsApping our sales line, or using our website.

Do you offer delivery?

Yes. We offer 24 to 48 hours delivery within Lagos and Ogun State, 3-7 days for other areas in Nigeria outside Lagos and Ogun State, and 7-14 days for international deliveries. Delivery fees depend on location and order size.

Are your products safe and healthy?

Yes! All products are raised with clean water, quality feed, and strict hygiene protocols. No harmful chemicals or antibiotics. Just clean, natural protein.

Do you accept custom orders?

Yes. We can handle custom processing and packaging.

How fresh are your eggs?

Our eggs are collected daily from healthy layers and delivered quickly to ensure you enjoy them at peak freshness.

Do you practice sustainable farming?

Absolutely. Our practices include water recycling for fish ponds, composting animal waste into fertilizer, a zero-waste goal, and natural feeding routines. We believe in feeding homes today without harming tomorrow.

What is the shelf life of your smoked fish?

Our smoked fish has a shelf life of three months when stored properly in a cool, dry place.

How can I contact you?

You can reach us through multiple channels:
- Phone: +2348022276254
- Email: alawusaheritage@gmail.com
- Visit our office or farm location
- Social media: Facebook, Instagram, WhatsApp

Still have questions?

If you didn't find the answer you were looking for, our customer service team is ready to help you.